Support
Frequently asked questions and answers

In order to register and gain the right to use the system, you need to contact your club or sports center manager.
The manager will enroll you and assign you a username and password with which you can use the system.
You can change the assigned access data after logging in.

In case of any problems with logging in to the system and your account, please contact your club manager.
The Club Manager will troubleshoot your account or give you information about why you can't access it.

If you notice any problem or system error, please contact us at support@sportbooking.info with a description of the error.
If you are able to send us a more detailed description of the error, it would allow us to resolve the issue as soon as possible to the mutual satisfaction and improve the Sportbooking system

Your suggestions, as well as your opinion, are very important to us for improving the Sportbooking system and we thank you in advance for them.
All compliments are also important to us and we thank you for them.
All suggestions and compliments can be sent to support@sportbooking.info or submitted in writing to your club manager who will forward them to us.
We will consider your opinions in order to in order to improve the functionality of the system !

Please contact us at support@sportbooking.info to get in touch with us and to enable you to work on the Sportbooking system.

Google Chrome
Firefox
Opera
Microsoft Edge
Samsung Internet
Safari
Brave

You can turn off or stop the message in two ways:

1.) Change your password by logging into your Sportbooking account and under "User account" click on "Change password" and enter a stronger and more secure password than the current one.

2.) How to turn off the warning message permanently:

On your computer, open Chrome.
At the top right, click on the icon and then "Settings".
Click "Privacy and security" and then "Security".
Click "Standard protection".
Turn "Warn you if passwords are exposed in a data breach" off.

Open Chrome on your mobile/tablet device.
At the bottom right, click on the icon    and then "Settings".
Click "Privacy and security" and then "Safe browsing".
Click "Standard protection".
Turn "Warn you if passwords are exposed in a data breach" off.

iOS :

1. Navigate to the site https://www.sportbooking.info/

2. At the bottom of the screen, click on the icon (Share) and select the Add to Home Screen.

Android :

1. Navigate to the site https://www.sportbooking.info/

2. In the upper right corner of the screen, click on menu and select the option Add to Home Screen.

Benefits for clubs
  • Service available 7 days / 24 hours
  • Online booking from a computer or mobile phone
  • Easy system administration
  • Fast charging and invoicing
  • Automatic financial tracking
  • Quick reservation of multiple courts
  • Quick reservation for a longer period
  • Records of membership and membership fees
  • Online entry of news about the work of the club
  • Statistical monitoring of reservations
  • Monthly bills for members and companies
  • Last minute bookings
  • Unlimited number of members and courts
  • Court cancellation
  • Afterward court fee charging
Benefits for members
  • Easy to use
  • Quick insight into reservations
  • One-click booking
  • Multiple ways to pay for reservations
  • View your own bookings
  • Administration of your data
  • Overview of booking costs
  • Insight into the club's news
  • Insight into the club price list
Usage costs
  • Web server cost - $0.00
  • Database cost - $0.00
  • Software license cost - $0.00
  • Installation cost - $0.00
  • System maintenance cost - $0.00
  • Data backup cost - $0.00 $
  • System upgrade cost - $0.00
  • Adaptation for your club cost - $0.00
  • Administrator training cost - $0.00
  • Internet traffic cost - $0.00
Benefits
  • Contract without a duration clause
  • Unlimited number of members
  • No additional costs
  • Minimal rental costs
  • Online customer support
  • Free system upgrade
  • 99% reduction in phone calls
  • Elimination of book-keeping on paper
  • Elimination of double reservation
  • Customer satisfaction

4.0.101 (10/06/2024) - Minor improvements and bug fixes
4.0.100 (07/06/2024) - Minor improvements and bug fixes
4.0.022 (06/06/2024) - Bug fixes
4.0.021 (23/05/2024) - Bug fixes
4.0.020 (22/04/2024) - Bug fixes
4.0.019 (16/04/2024) - Bug fixes
4.0.018 (15/04/2024) - Bug fixes
4.0.017 (12/04/2024) - Bug fixes
4.0.016 (20/03/2024) - Bug fixes
4.0.015 (13/02/2024) - Bug fixes
4.0.014 (09/02/2024) - Bug fixes
4.0.013 (26/01/2024) - Bug fixes
4.0.012 (25/01/2024) - System upgraded to Bootstrap version 5.3.2, Boostrap Icons 1.11.3 and jQuery version 3.7.1
4.0.011 (31/10/2023) - Bug fixes
4.0.010 (30/10/2023) - Minor improvements and bug fixes
4.0.009 (30/10/2023) - Bug fixes
4.0.008 (11/07/2023) - Minor improvements and bug fixes
4.0.007 (04/07/2023) - Minor improvements and bug fixes
4.0.003 (03/07/2023) - Bug fixes
4.0.005 (03/07/2023) - Completed optimization of the "Remember me" function
4.0.004 (03/07/2023) - Minor improvements
4.0.003 (03/07/2023) - Bug fixes
4.0.002 (03/07/2023) - Bug fixes
4.0.001 (03/07/2023) - NEW : Refreshed appearance of the entire system
- NEW : Added 'Remember me' option (the user remains permanently logged in on their device), improved login to the system for all users
- NEW: Added option 'Forgot your password?', users can now reset their passwords independently in case they forget them
- NEW: Automated suspension of reservations for users who have not paid membership fees by the prescribed date (after the recorded payment, the system automatically restores the right to reservations)
- NEW: Selection of the percentage rate of price increase for users who have not paid the membership fees
- NEW: Selection of the percentage discount rate for Last Minute terms
- Upgrade and simplification settings for sports center managers, are now divided into two sub-menus: basic data and parameter setting
- All sub-menus in the Codebook are improved and simplified to use, and are now located under the Settings menu
- Users have an upgraded overview of account status< br>- Administrators have simplified the entry of new members (into the system), and the overview of all existing members
- Improved display of the Legend
- Simplified entry of results after end of the term, which is marked with its icon, and the error due to which it was not possible to enter has been corrected results
- Improved and optimized menu design of the mobile version
- Pre-reservations have been completely removed from the system in this version
- The member code has been removed from all reports in this version, for better visibility. From now on, it is possible to see the code by hovering over the user's last name and first name
- System upgraded to Bootstrap version 5.3.0, Boostrap Icons 1.10.5 and jQuery 3.7
- Fixed error in terrain billing methods
- Fixed critical bugs in field reservations
3.5.051 (19/06/2023) - Preparing the system for the upcoming upgrade to version 4.0.001
3.5.050 (24/04/2023) - Bug fixes
3.5.049 (21/04/2023) - Minor improvements
3.5.048 (19/04/2023) - Minor improvements
3.5.047 (18/04/2023) - Minor improvements
3.5.046 (17/04/2023) - Bug fixes
3.5.045 (15/04/2023) - Bug fixes, updated Serbian translation
3.5.044 (07/04/2023) - Bug fixes
3.5.043 (28/03/2023) - Bug fixes
3.5.042 (27/03/2023) - Bug fixes
3.5.041 (26/03/2023) - Bug fixes
3.5.040 (25/03/2023) - Minor improvements
3.5.039 (24/03/2023) - Minor improvements
3.5.038 (24/03/2023) - Bug fixes
3.5.037 (23/03/2023) - Minor improvements and bug fixes
3.5.036 (22/03/2023) - Bug fixes
3.5.035 (21/03/2023) - Bug fixes
3.5.034 (17/03/2023) - Minor improvements and bug fixes
3.5.033 (15/03/2023) - Bug fixes
3.5.032 (13/03/2023) - Logo updated
3.5.031 (10/03/2023) - Bug fixes
3.5.030 (10/03/2023) - Logo updated
3.5.029 (08/03/2023) - Minor improvements
3.5.028 (06/03/2023) - Highlighted deadline for canceling the term on each reservation
3.5.027 (03/03/2023) - System optimization
3.5.026 (03/03/2023) - Bug fixes
3.5.025 (02/03/2023) - Minor improvements and bug fixes
3.5.024 (01/03/2023) - Minor improvements and bug fixes
3.5.023 (28/02/2023) - Bug fixes
3.5.022 (15/02/2023) - Bug fixes
3.5.021 (09/02/2023) - Minor improvements and bug fixes
3.5.020 (25/11/2022) - Bug fixes
3.5.019 (01/06/2022) - Bug fixes
3.5.018 (01/06/2022) - Bug fixes
3.5.017 (17/05/2022) - Minor improvements
3.5.016 (06/05/2022) - Bug fixes
3.5.015 (28/04/2022) - Bug fixes
3.5.014 (28/04/2022) - Some system functions have been improved, Correction of minor errors
3.5.013 (23/04/2022) - UI improvements and changes, bug fixes
3.5.012 (22/04/2022) - The system is available in English
3.5.011 (20/04/2022) - Bug fixes
3.5.010 (19/04/2022) - Bug fixes
3.5.009 (14/04/2022) - Minor improvements and bug fixes
3.5.008 (12/04/2022) - System optimization, Updated Albanian translation
3.5.007 (12/04/2022) - System optimization
3.5.006 (05/04/2022) - Improved design of the mobile version, bug fixes
3.5.005 (01/04/2022) - Bug fixes
3.5.004 (28/03/2022) - Minor improvements and Bug fixes, manual activation and deactivation of members
3.5.003 (24/03/2022) - Bug fixes
3.5.002 (23/03/2022) - Bug fixes
3.5.001 (22/03/2022) - NEW : Cashier - performs charging and reservation of the courts, payment of membership fees and advances
- Improved menus on desktop and mobile versions
- Improved desktop and mobile version design
- Some system functions have been improved
- Correction of system errors
- Improved design of court reservation tables
- Improved Legend display
- Improved calendar
- New menus added : Fiscalization by days and Review by cancellations, most other menus have undergone cosmetic changes and improvements
- System adapted for printing all types of reports
3.4.006 (30/12/2021) - Bug fixes
3.4.005 (16/12/2021) - Minor improvements and bug fixes
3.4.004 (14/12/2021) - Some system functions have been improved, Correction of minor errors
3.4.003 (11/12/2021) - Minor user interface improvements and Bug fixes
3.4.002 (10/12/2021) - Minor improvements and bug fixes
3.4.001 (05/12/2021) - NEW FUNCTION : Quick overview by name, User interface improvements, bug fixes, improved design of the mobile version
3.3.008 (23/11/2021) - Minor user interface improvements
3.3.007 (21/11/2021) - Minor improvements and bug fixes
3.3.006 (14/11/2021) - Minor improvements and bug fixes
3.3.005 (13/11/2021) - Minor improvements
3.3.004 (11/11/2021) - Updated German translation
3.3.003 (09/11/2021) - For Users: Upgraded Menu - Help, Correction of minor errors
3.3.002 (08/11/2021) - Correction of minor errors
3.3.001 (04/11/2021) - The system is available in German, minor user interface improvements, correction of minor errors, improved design of the mobile version
3.2.004 (17/10/2021) - For Users : Minor improvements in Account balance and Review by booking
3.2.003 (05/10/2021) - Upgraded Menu - Personal information and Password change, Correction of minor errors
3.2.002 (03/10/2021) - Improved Login to the System
3.2.001 (30/09/2021) - Improved System Security, improved menus on the mobile version, improved design of the mobile version, some system functions have been improved, correction of minor errors
3.1.016 (22/09/2021) - User interface changes (menu and login), Correction of minor errors
3.1.015 (22/09/2021) - UI improvements and changes
3.1.014 (22/09/2021) - User interface improvements, Correction of minor errors
3.1.013 (20/09/2021) - Minor user interface improvements
Last updated : 10.06.2024

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